Cookie Policy 

Protecting our customers is at the heart of everything we do at ANDROMEDA TECHNOLOGY SOLUTIONS LIMITED and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective, so we’d like to explain more about how and why we use them.

Cookies make websites work better 

Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. They also make sure you receive the most relevant information from ANDROMEDA TECHNOLOGY SOLUTIONS LIMITED. For us, cookies help us to analyze how our customers interact with our sites so we can make improvements. 

We use three types of cookies on our websites 
Session cookies that are deleted after each visit. 
Persistent cookies that remain in place across multiple visits to our sites. 
Third party cookies that are used by our approved business partners. 

Some of these cookies are essential and some are non-essential. Certain cookies are necessary in order for you to use our websites. These are used ‘in-session’ each time you visit and then expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites. 

Andromeda Technology Solutions Limited cookies 

By using our websites you agree that we can place both essential and non-essential cookies on your device. You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the About cookies website (www.allaboutcookies.org) If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer. 

These cookies make it quicker and easier for you to access sites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site. But just like any cookie, you can delete Flash cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click Delete opposite the relevant website.

We only use essential cookies within our mobile applications. You cannot opt-out or delete these cookies as they are critical to the functionality of the application. These cookies are not shared with any other application on your mobile device. We never use these cookies to store personal information about you. 

Find out more 

You’ll find more information about cookies at www.allaboutcookies.org , which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual. Log in and save this page to your favourites. 

Andromeda Complaint Management Policy 

A complaint is an expression of dissatisfaction, made either orally or in writing, about the standard of service, actions or lack of action by Andromeda Technology Solutions Limited (“Andromeda” or the “Company”) affecting an individual customer or group of customers. 

Procedure 

You shall be responsible for obtaining and maintaining all telephone, computer hardware, software, and other equipment needed to access and use this Website. Access to this Website may from time to time be unavailable, delayed, limited or slow due to, among other things: 

Complaints should be in writing detailing the nature of the complaint, addressed to the Company and signed by the complainant, complete with the complainant’s contact details, his/her signature and date. Complaints can also be sent to the Company by filling the Complaint Form attached to this document as schedule. Get a detailed copy of the complaint policy and form here.

If you have questions or wish to exercise your rights, you may contact:

27 Gerrard Road, Ikoyi, Lagos
📩 Email: support@optimus.ng